{“title”: “Indie Developer Alleges Widespread Abuse of Steam’s Refund Policy”, “body”: “
An independent game developer has recently expressed significant concerns regarding Steam’s refund policy, asserting that its current structure allows for widespread player exploitation. The developer, who reportedly processed an astonishing 55,000 refunds, points to Steam’s two-hour play window for eligibility as a primary factor enabling this perceived abuse.
A core issue highlighted by the developer is the ability for players to successfully request a refund on a game even after having left a positive review. They contend that such a situation should not be possible, suggesting it reflects a fundamental flaw in the “no questions asked” refund approach and presents unique challenges for smaller studios navigating large digital distribution platforms. This report is based on information from Eurogamer.net.
“}
